Contract was awarded via G-Cloud 14. Customer Feedback system to handle Information Requests and Complaints handling.
Kent County Council tender for Professional Services & Consulting, worth £158K, published in May 2026 — one of 348 records from this buyer, above its typical contract value.
Buying agency
Kent County CouncilWinner
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Contract description
Contract was awarded via G-Cloud 14. Customer Feedback system to handle Information Requests and Complaints handling. Enabling the council to collate information relating to cases in one place and to have a robust audit trail, showing the progress of cases and the time taken to complete responses. The system encompassed the following types of feedback: • Customer Feedback - Comments, Com
Other tenders · Kent County Council
348 tendersThe buyer's full award list ranked by value, with the winning supplier, date and sector on every row — plus CSV / API export.
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- ocds-b5fd17-d1d0f6ea-5607-4d5b-ad15-4dbaaf9a59a0£400M20 Dec 2024 Roads
- ocds-b5fd17-1a9747f3-cf6e-4608-8360-66fa7627dd6d£290M27 Oct 2025 Transport
- ocds-b5fd17-f6880f72-10f3-4d8e-99c9-2e63a51cdee0£141M23 Nov 2025 Healthcare
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