United Kingdom Contracts Finder contract award · ocds-b5fd17-addcada1-93d9-44c7-bcf4-8d03269edfb5

Freshservice - ITSM Service Desk Software

Norfolk and Norwich University Hospitals NHS Foundation Trust awarded £75.6K to Freshworks Inc. for IT & Software in August 2024 — one of 265 awards this buyer has made, below its typical award size.

IT & Software

02 Aug 2024

Award date

£75.6K

Contract value

Buying agency

Norfolk and Norwich University Hospitals NHS Foundation Trust

265 Awards

£754K Avg award

Below vs typical

Winning supplier

Freshworks Inc.

33 Awards

24 Buyers

£4.4M Total won

Contract description

Freshservice - ITSM Service Desk Software

Premium

Related awards · Norfolk and Norwich University Hospitals NHS Foundation Trust

265 awards

The buyer's full award list ranked by value, with the winning supplier, date and sector on every row — plus CSV / API export.

Tender no.SupplierAmountDateSector

ocds-b5fd17-9c60d7b5-d674-46e4-9b2f-b98910d55714 MEDITECH UK£80.7M18 Jun 2024 Professional Services
ocds-b5fd17-f1ba7398-14b1-4940-91f2-55785d9e7144 Leica Microsystems (UK) Limited£9.0M17 Apr 2025 IT
ocds-b5fd17-6294e275-e439-4e5a-b643-bafc539b5fbb Boston Consulting Group UK LLP£5.8M06 Dec 2024 Construction

ocds-b5fd17-a8dc9b1f-f66a-44a7-9914-176bf66c3338 Roche Diagnostics Limited£5.4M27 Jan 2026 Professional Services
ocds-b5fd17-40beeb43-6a09-4ab5-b2f1-ba93bbbabc3d BIOMERIEUX UK LIMITED£4.4M31 Jan 2025 Professional Services
ocds-b5fd17-b0ef1898-28b4-4fe8-a1d6-6a20814036ee Intersystems Corporation£3.6M08 May 2024 IT
ocds-b5fd17-568087ed-9f95-43e2-9ab7-77cf2c6c7e0e Supply Chain Coordination Limited£3.6M16 Dec 2024 Professional Services
ocds-b5fd17-e47f3aa7-12a2-4926-8bde-85af04eccdd1 TAYCARE MEDICAL LIMITED£3.3M01 Jul 2025 Professional Services
ocds-b5fd17-8c8d8dd4-7b5f-4371-84c0-cf915ea444d8 Stryker UK LTD£2.8M07 Mar 2025 Professional Services
ocds-b5fd17-1c4a440e-6269-49e3-ab23-d7e65540b367 Supply Chain Coordination Limited£2.7M30 Jan 2026 Facilities Management
ocds-b5fd17-1ce40828-6dda-4874-be76-76f0bcd83b96 BOSTON SCIENTIFIC LTD£2.7M28 Nov 2023 Professional Services
ocds-b5fd17-1dfb8781-809d-4a5e-bbcf-51d3fb5b43c6 CDW LIMITED£2.4M03 Jul 2024 Professional Services
ocds-b5fd17-2195ce2c-b30d-46ea-bdd3-f837281c9028 Intuitive Surgical£2.3M18 Dec 2025 Healthcare
ocds-b5fd17-eda80672-1adb-458b-9ad0-a760894f8f48 Supply Chain Coordination Limited£2.2M04 Dec 2024 Healthcare
ocds-b5fd17-1e02e434-215f-422a-9f60-dbca195742a0 SIEMENS HEALTHCARE LTD£1.9M19 Nov 2023 Healthcare
ocds-b5fd17-b055d2e2-e6b3-4354-8311-39df09e83bf8 Hunter Healthcare Resourcing Ltd£1.7M04 Mar 2025 Professional Services
ocds-b5fd17-6a6411d9-89ea-4079-9cdf-65d966c7b2cf BOSTON SCIENTIFIC LTD£1.7M06 Dec 2023 Professional Services
ocds-b5fd17-0977c15b-7380-4ac9-a08f-5b81f6561cd4 Insulet International Limited£1.5M27 Nov 2025 Professional Services
ocds-b5fd17-dbf45689-c18c-4517-b00e-725f70ec25ed Siemens Healthineers£1.5M08 Oct 2025 Professional Services
ocds-b5fd17-98a0f31c-af9f-40aa-852d-429a1f0d3676 Medacs Healthcare PLC1£1.4M19 Jul 2024 Professional Services
ocds-b5fd17-c6891998-f38c-424b-a933-826c424375e1 Medacs Healthcare PLC1£1.4M05 Apr 2024 Professional Services
ocds-b5fd17-72d7750b-b75f-4efa-b9a9-1f54c1f63cad Abbott Laboratories Limited£1.3M28 Nov 2023 Professional Services
ocds-b5fd17-f679bdae-857c-4398-aa16-f49cafc1e127 BOSTON SCIENTIFIC LTD£1.3M06 Dec 2023 Professional Services
ocds-b5fd17-04197e2c-b1e6-47f4-b09f-907e776ab250 FRESENIUS MEDICAL CARE (UK) LIMITED£1.3M23 Apr 2025 Professional Services
ocds-b5fd17-1219cd25-1fc5-49fb-a7dd-2fbdaa9ea3d0 YPSOMED Limited£1.3M27 Nov 2025 Professional Services
ocds-b5fd17-6a1cbc6f-8705-401a-a837-c48072ebcb2e Intuitive Surgical£1.3M01 Apr 2025 Healthcare
ocds-b5fd17-5069cc5d-65a4-4199-a781-4ff621e88e9f Varian Medical Systems UK Ltd£1.1M07 Jun 2023 Healthcare
ocds-b5fd17-5bc44c80-b031-4620-9e61-22bbcb39c9bf CANON MEDICAL SYSTEMS LIMITED£1.1M18 Nov 2023 Healthcare
ocds-b5fd17-67dac26d-2fa1-4019-99f5-728e7e0af285 Johnson & Johnson Medical Ltd£1.1M04 Jan 2024 Professional Services
ocds-b5fd17-9c64d086-b9fb-4b18-b9dd-cec91f4e5845 ADSM£1.0M22 Jan 2024 Professional Services
ocds-b5fd17-052ea14c-831f-4035-8f42-25f4e92edfb8 INSIGHT DIRECT (UK) LTD£1.0M22 Dec 2024 IT
ocds-b5fd17-d4500f5b-6b16-4127-831a-47bad7eb73ea Intuitive Surgical£1.0M02 Jan 2026 Facilities Management
ocds-b5fd17-e302de70-5e46-44bc-ad2a-bbfcb4f7e6dc Dexcom International Limited£1.0M20 May 2026 Professional Services
ocds-b5fd17-e39f948d-2fdf-402c-bb92-06c7bb70104d CITY CARS£1.0M03 Apr 2024 Professional Services
ocds-b5fd17-f0dfa3a3-c6bd-4291-a09e-17df651f204d BOSTON SCIENTIFIC LTD£1.0M03 Oct 2025 Professional Services
ocds-b5fd17-dbb5b520-f796-4176-af9a-43a777646191 Virgin Media Business Limited£962K23 Aug 2024 IT
ocds-b5fd17-ac2a8514-df43-49ea-afa2-6c1dd566f6af Iron Mountain (UK) Plc£955K03 Jul 2024 Professional Services
ocds-b5fd17-724b278d-652d-4afa-a1dc-2fde6f9bb0c9 Mindray Limited£935K19 Dec 2025 Professional Services
ocds-b5fd17-f7666e0a-2a19-4453-8e43-b67d480b079f Deloitte LLP£920K07 Jan 2025 IT
ocds-b5fd17-8ba20017-793a-4e04-a8dc-fb60d9ad703e Draeger Medical UK Limited£910K19 Dec 2025 Professional Services
ocds-b5fd17-50ef659f-7874-42cc-a7ad-96bf7c50e462 Gentinge Limited£907K19 Dec 2025 Professional Services
ocds-b5fd17-cfbe6fa0-3e09-4f82-9b26-ccd1e07a9021 CLOUD 21 LIMITED£897K17 Oct 2024 Professional Services
ocds-b5fd17-74cf422e-08b4-437f-867e-138d9a762186 Hunter Healthcare Resourcing Ltd£848K03 Oct 2025 Professional Services

221 more awards from this buyer · full history & CSV export

Full dataset

Unlock the full data.

Subscribe to reveal every row, year-over-year trends, and CSV / API export.

Unlock full dataset →

221 more awards from this buyer · full history & CSV export

Premium

Other wins · Freshworks Inc.

33 wins

The supplier's complete win history across every buyer it sells to — not just the handful shown here.

Tender no.BuyerAmountDateSector

ocds-b5fd17-215a8f96-5646-4c0e-86d6-077005137c2a Royal Borough of Kensington and Chelsea£340K24 Nov 2025 IT
ocds-b5fd17-d82f8c55-8f99-4dbf-ace5-600d53dade39 Leicestershire County Council£320K27 Jan 2025 IT
ocds-b5fd17-97875248-d244-460d-a2a0-0eaff2e3ef08 West Midlands Fire Service£310K01 May 2025 IT

ocds-b5fd17-f3391a59-3cfb-4217-9bdc-601dadab9fc9 Cabinet Office£279K14 Dec 2025 IT
ocds-b5fd17-34e2f426-2201-4b0c-8eb0-febb2f9bbb7a Cabinet Office£261K10 Aug 2028 Professional Services
ocds-b5fd17-05d1d294-660c-468c-a423-ffe591ae22ad Suffolk County Council Passenger Transport£250K28 Aug 2024 IT
ocds-b5fd17-3a96c870-5c90-4461-bf15-a7021991012a Cabinet Office£240K28 Aug 2024 Professional Services
ocds-b5fd17-d9d8991e-33d0-4194-a236-7545debbe4e2 NHS England£229K28 Mar 2025 Professional Services
ocds-b5fd17-c856dddf-31e9-4aa9-9b37-72b9d925626f Independent Office For Police Conduct£200K10 Oct 2023 Professional Services
ocds-b5fd17-5d56abaa-a97a-445a-a93e-6800e0a4525e South Tyneside Council£194K10 Jun 2024 IT
ocds-b5fd17-e62724d7-28bb-46ac-8179-c4aeb4595086 Oxfordshire County Council£176K22 Feb 2024 IT
ocds-b5fd17-17dfab11-3ad8-41b1-bf7b-932fabd521bd Cabinet Office£152K28 Nov 2024 Professional Services
ocds-b5fd17-7c63d3f3-6229-4009-92b4-06462b3a51fd Lincolnshire County Council£141K09 Jan 2024 IT
ocds-b5fd17-dd50dfb2-7634-4754-8f1d-8a5969f76b64 Essex Police, Fire and Crime Commissioner Fire and Rescue Authority£136K30 May 2025 IT
ocds-b5fd17-d5e6dcb5-163e-49c3-9263-e640090cbe6c Surrey and Boarders Partnership NHS Foundation Trust£118K30 Mar 2026 Professional Services
ocds-b5fd17-8ba3ac81-5a4d-4110-97a8-72165edfc64b DEPARTMENT FOR LEVELLING UP, HOUSING AND COMMUNITIES£107K21 Aug 2024 IT
ocds-b5fd17-1809bed3-ab2d-403e-bd22-091cb6021b28 Crown Commercial Service£106K25 Nov 2022 Professional Services
ocds-b5fd17-e6ec8e2d-4b0f-4347-a519-a7d86abd7982 Health Education England£106K04 Mar 2022 Professional Services
ocds-b5fd17-8c110bb4-967b-4ad3-88ab-1d7a9778c3e6 UHSFT£104K19 Feb 2025 Professional Services
ocds-b5fd17-796f5f7d-6cdc-41f7-af22-aecd9e09b4e0 Luminate Education Group£89.9K31 Mar 2025 IT
ocds-b5fd17-718ff8d5-9c93-4a5d-9e48-cf45850c7e8b whg£88.1K29 Mar 2024 Professional Services
ocds-b5fd17-3e287e9e-098c-4103-a309-2c6f44874f6d Surrey and Boarders Partnership NHS Foundation Trust£64.4K21 Apr 2022 IT
ocds-b5fd17-15d6efe9-4f01-4559-b802-25a7f618e317 THE ELECTORAL COMMISSION£56.6K18 Aug 2025 IT
ocds-b5fd17-14ea297e-e86f-4650-8436-dc611e2f9b88 Surrey and Boarders Partnership NHS Foundation Trust£56.4K06 Mar 2024 Professional Services
ocds-b5fd17-1afbbf5a-6a17-4336-9a64-b4b2da087e64 DfTc - Department for Transport£42.8K23 Sep 2025 IT
ocds-b5fd17-31f2721c-f0a4-4d5c-8cca-f6339e641b32 Nottingham University Hospitals NHS Trust£35.7K28 Feb 2024 IT
ocds-b5fd17-6aebfb41-2ad5-49c7-b7e4-a3f10661b2c0 NHS England£32.0K26 Mar 2025 IT
ocds-b5fd17-18b6e202-1e97-4781-a622-852e0fa663bf Nottingham University Hospitals NHS Trust£30.4K31 Mar 2025 IT
ocds-b5fd17-e356ddb1-f066-4096-b6b1-a6c2813311c5 NHS England£30.2K29 May 2024 IT
ocds-b5fd17-3a6b4430-41cb-421b-b742-667ef8bc3d43 Stroud District Council£26.1K04 Aug 2025 IT
ocds-b5fd17-c747d048-a4c9-4ae5-a02f-fba205ed0f31 UK SHARED BUSINESS SERVICES LIMITED£12.6K11 Sep 2024 Professional Services
ocds-b5fd17-f7c28ef6-6065-464f-b37b-6499d975043a UK SHARED BUSINESS SERVICES LIMITED£10.8K18 Sep 2025 Professional Services

Premium · full dataset

See the full award context.

Competing bids, award margins and every related contract for Norfolk and Norwich University Hospitals NHS Foundation Trust and Freshworks Inc. — one subscription unlocks everything.

Free account · cancel anytime · 14-day money-back