Contratação de empresa especializada para fornecimento de sistema de atendimento digital multicanal (Omnichannel), com a
CONSELHO REGIONAL DE ENGENHARIA E AGRONOMIA DO ESTADO DO AMAZONAS tender for IT & Software, worth R$24.8K, published in July 2026.
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Contract description
Contratação de empresa especializada para fornecimento de sistema de atendimento digital multicanal (Omnichannel), com atendimento humano e automatizado via inteligência artificial generativa, na modalidade SaaS (Software como Serviço), incluindo implantação, configuração, treinamento, suporte técnico e integração com plataformas oficiais de mensageria (WhatsApp Business API e outras).
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