Provision of a Cloud based 2 way Omni-Channel Contact Centre solution, Artificial Intelligence and capability to integra
Sheffield City Council tender for Professional Services & Consulting, worth £3.1M, published in August 2026 — one of 377 records from this buyer, above its typical contract value.
Buying agency
Sheffield City CouncilWinner
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Contract description
Provision of a Cloud based 2 way Omni-Channel Contact Centre solution, Artificial Intelligence and capability to integrate with third party systems via Rest APIs.
Other tenders · Sheffield City Council
377 tendersThe buyer's full award list ranked by value, with the winning supplier, date and sector on every row — plus CSV / API export.
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- ocds-b5fd17-e21dd7f6-97d3-415c-802a-0f2c797da23b£378M12 Aug 2024 Professional Services
- ocds-b5fd17-e766589c-dd17-4447-aa97-9f5d20a49bbb£310M15 Feb 2024 Professional Services
- ocds-b5fd17-3685a910-3fa8-4298-8864-dbe2af2660c3£42.4M10 Sep 2025 Construction
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